Hi Team,
I have a desktop application on which we are doing automation using Ranorex.
When we launch application on Server 2012 using Ranorex, then the values in the drop down of application are not populated, while when I open the application manually then all the values are populated properly.
I have observed this issue only when working with Server 2012. The application and ranorex works fine when i execute the suite in other OS like Server 2016 and Windows 10
Issue while launching desktop application on Server 2012
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Re: Issue while launching desktop application on Server 2012
Hi,
Do you have set working directory in "Run App" action? This often fixes similar kind of issues.
Do you have set working directory in "Run App" action? This often fixes similar kind of issues.
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
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Re: Issue while launching desktop application on Server 2012
Hi,
Yes it is setup properly. The code works fine on all other OS, even on Windows Server 2012 the application is launched, but the drop down values are not populated.
Yes it is setup properly. The code works fine on all other OS, even on Windows Server 2012 the application is launched, but the drop down values are not populated.
Re: Issue while launching desktop application on Server 2012
Hello magarwal19,
Based on the description it does sound like it is an environmental issue with Windows Server 2012, I recommend verifying Ranorex is running in administrator mode since the launched application will inherit the permissions. If the issue persists, providing Windows Logs as well as a snapshot of the application could offer some more insight into the issue.
Based on the description it does sound like it is an environmental issue with Windows Server 2012, I recommend verifying Ranorex is running in administrator mode since the launched application will inherit the permissions. If the issue persists, providing Windows Logs as well as a snapshot of the application could offer some more insight into the issue.
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- Posts: 18
- Joined: Thu Mar 07, 2019 2:04 pm
Re: Issue while launching desktop application on Server 2012
Hi mayo,
Ranorex is do running by admin rights. The product i am testing is Idera SQLDM. Can you please connect to Roberto Guzman once.
Ranorex is do running by admin rights. The product i am testing is Idera SQLDM. Can you please connect to Roberto Guzman once.
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Re: Issue while launching desktop application on Server 2012
Hello Magarwal19,
It sounds like the issue may require some additional investigation. I recommend creating a support query with as much information as possible so the support team can look into this issue.
https://www.ranorex.com/support-query/
Regards,
Sean
It sounds like the issue may require some additional investigation. I recommend creating a support query with as much information as possible so the support team can look into this issue.
https://www.ranorex.com/support-query/
Regards,
Sean