Issue with indentifying tree elements on Windows 7 64 bit ma

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ishpreet
Posts: 2
Joined: Wed Feb 11, 2015 12:06 am

Issue with indentifying tree elements on Windows 7 64 bit ma

Post by ishpreet » Wed Feb 11, 2015 12:14 am

Hi

We recently migrated from Windows XP to Windows 7 64 bit and I am having trouble identifying objects in tree on 64 bit machine. It works fine on 32 bit.

Note - I tried enabling and disabling '32/64 bit bridge' checkbox. Ranorex spy just can't find it on 64 bit machine. Please help with resolution?

Screenshot of tree attached for reference

Thanks
Ishy
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krstcs
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Issue with indentifying tree elements on Windows 7 64 bit ma

Post by krstcs » Wed Feb 11, 2015 3:15 pm

Welcome to the forums.

Please include the following information when you raise an issue in the forums:

Version of Ranorex (current is 5.2.2)
Version of Windows
Technology of system under test (HTML, Java, WPF, etc.)


Also, in this case, could you post a Ranorex Snapshot of the application? You can find information about creating a Ranorex Snapshot here. If you cannot post it to the forum, please send it to Ranorex's Support team at [email protected] and reference this thread.

In addition, could you post a RanoreXPath for the element you are trying to find INSIDE the tree?
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ishpreet
Posts: 2
Joined: Wed Feb 11, 2015 12:06 am

Re: Issue with indentifying tree elements on Windows 7 64 bit ma

Post by ishpreet » Wed Feb 11, 2015 6:23 pm

Sure.

Version of Ranorex: 5.2.1.20895
Version of Windows: Windows 7 64 bit
Technology of system under test: .Net Window application

The Ranorex path that i am trying to capture is: /form[@controlname='frmRuleManager']/?/?/tree[@controlname='m_objtreeApplicationView']/?/?/treeitem[@accessiblename='Image Retention Facility']

As mentioned in my previous message, I was able to capture the path on 32 bit machine but it doesn't get recognized in 64 bit machine. Please help! let me know if you need additional information.

Note - I am also attaching snapshot of how the tree looks like in 32 bit.
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krstcs
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Issue with indentifying tree elements on Windows 7 64 bit ma

Post by krstcs » Wed Feb 11, 2015 7:05 pm

Is the application different on 64-bit vs. 32-bit systems?

If so, could it be that the developers did not implement accessibility in the 64-bit version?


Otherwise it appears that this is could be a bug with Ranorex.


Also, have you tried using the XPath from 32-bit Spy in a repository object and seeing if Ranorex can see the element during the test on a 64-bit system? It could be that Spy has a problem but the test doesn't.
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