Issue with some wpf elements recognition after updating to Ranorex 8.3 version

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dshush
Posts: 1
Joined: Fri Nov 09, 2018 10:46 am

Issue with some wpf elements recognition after updating to Ranorex 8.3 version

Post by dshush » Fri Nov 09, 2018 11:47 am

Hello,

I updated ranorex from 7.2.1 to 8.3 version.
And with spy i got a exception on our application login screen: "Unable to find assembly 'Ranorex.Plugin.WpfProxy, Version=8.3.0.0, Culture=neutral, PublicKeyToken=b798506b574ebc9a'".

I tried:
- reinstalled ranorex (it did not help)
- added Ranorex.Plugin.WpfProxy into GAC (got a new exception)
- changed WPF Legacy/UIA Interaction setting from WpfImprovedOnly to UiaOnly (success, but in older version it was okay with WpfImprovedOnly, and our team afraid that changing that setting may affect our existing automation)
- rolled back to 7.2.1 (works like magic)
- installed 8.3 to another pc (issue still occurs)

settings
Image

exception in ranorex studio log
Image

Also providing some logs and snapshot:
Attachments
loginException.rxsnp
(23.12 KiB) Downloaded 20 times
Ranorex.Spy.log
(62.98 KiB) Downloaded 23 times
Ranorex.Spy.Snapshot.log
(11.85 KiB) Downloaded 18 times
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RobinHood42
Posts: 321
Joined: Fri Jan 09, 2015 3:24 pm

Re: Issue with some wpf elements recognition after updating to Ranorex 8.3 version

Post by RobinHood42 » Mon Nov 12, 2018 12:50 pm

Hi,

I'm afraid that it's hard to analyze the issue without actually seeing it. I would recommend creating an official support ticket for further investigation:
https://www.ranorex.com/support-query/

Cheers,
Robin
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