Jira Integration

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Julien Diot
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Joined: Wed Feb 20, 2019 4:25 pm

Jira Integration

Post by Julien Diot » Mon Mar 04, 2019 2:15 pm


I have integrated the JIRA plugin, I can create an issue, modify different fields but I can't change the status either by using the "reopenIssue" or "resolveIssue" function of the "AbstractJiraIntegrationClient" class.
I have the following error "Workflow action with name "In Progress" not found".


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Support Team
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Re: Jira Integration

Post by Support Team » Tue Mar 05, 2019 9:51 am

Hello Julien,

Thank you for your post.

It seems like you entered a wrong value of the "StateClosed" or "StateReopen" parameter in Ranorex Studio.

The value needs to be equal to the transition name of your workflow configured in Jira.
So, it depends on your configuration in Jira.

In order to solve your issue now, please follow these steps:
1. Navigate to your Workflows in Jira
2. Click on "Edit" at the Workflow which is used in your Jira project
3. Click on the transition arrow and find the transition name in the appearing window
TransitionName.png (14.06 KiB) Viewed 30 times
Use this transition name in your global parameters for letting Ranorex change the Jira issue to the correct state.

I hope, this helps.