Laptop on which fixed node license was installed was rebuilt

Best practices, code snippets for common functionality, examples, and guidelines.
Noumaan
Posts: 2
Joined: Thu Feb 26, 2015 1:21 pm

Laptop on which fixed node license was installed was rebuilt

Post by Noumaan » Wed Aug 24, 2016 1:42 pm

Laptop on which a fixed node license was installed was rebuilt before the license was uninstalled.

Is it somehow possible to retrieve the license and install on a newly built laptop?

Can someone help? Or advise the course of action to take.

Thanks in advance

Noumaan

User avatar
Vega
Posts: 109
Joined: Mon Jul 11, 2016 2:15 pm

Re: Laptop on which fixed node license was installed was rebuilt

Post by Vega » Thu Aug 25, 2016 3:27 pm

Contacting Ranorex support will be your best bet, you can use this link to submit a ticket:
http://www.ranorex.com/support/support-query.html

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Laptop on which fixed node license was installed was rebuilt

Post by krstcs » Thu Aug 25, 2016 3:27 pm

Please contact Ranorex directly by email at [email protected]. They should be able to help you, or point you in the right direction.
Shortcuts usually aren't...