Message prompted even after new license is installed

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pbell99cin
Posts: 1
Joined: Sat Jan 09, 2010 3:17 am

Message prompted even after new license is installed

Post by pbell99cin » Sat Jan 09, 2010 4:14 am

Hi,

I had previously used the Ranorex trial version (1.5.1) on my workstation. And it has expired.
I recently upgraded it to 2.2.1 with a new license key.
Yet, whenever i tried to run the automated test, it prompts a notice saying "This version of Ranorex Pro has expired. Thank you for evaluating Ranorex".
May i know what's the problem that causes this since i had the new key installed?

Thanks!

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Ciege
Ranorex Guru
Posts: 1335
Joined: Thu Oct 16, 2008 6:46 pm
Location: Arizona, USA

Re: Message prompted even after new license is installed

Post by Ciege » Mon Jan 11, 2010 4:04 pm

Out of curiosity... Have you referenced the *new* version of the Ranorex DLLs in your project? If you are still referencing the 1.x version and now using a 2.x license I suspect (but don't know for sure) you may receive a licensing conflict message such as this...

This is just a shot in the dark...
If this or any response has helped you, please reply to the thread stating that it worked so other people with a similar issue will know how you fixed your issue!

Ciege...

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Support Team
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Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Message prompted even after new license is installed

Post by Support Team » Mon Jan 11, 2010 4:52 pm

Ranorex 1.X and 2.X have different licensing systems. That means, if you install a license for Ranorex 2.X, that does not license the Ranorex 1.X version on your machine. As ciege already stated, you need to use the Ranorex 2.X DLLs - if you use the Ranorex 1.X DLLs you will still get the notice, since there is no 1.X license installed.

Regards,
Alex
Ranorex Support Team
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