Migrating from v6.2 to 7.2 and License manager

Ask general questions here.
Jean-Louis GOUEZ
Posts: 4
Joined: Thu Oct 19, 2017 3:53 pm

Migrating from v6.2 to 7.2 and License manager

Post by Jean-Louis GOUEZ » Thu Oct 19, 2017 4:08 pm

Hi,

I have upgraded my Ranorex 6.2 to the very new 7.2 on my PC in order to check that everything works fine with the new version before deploying it on production machines.
We currently have 2 premium licenses and 2 run-time licenses.
The problem is that we have a floating license server (which remains in V6.2 because this is the current production version) and Ranorex 7.2 cannot use these licenses.
What happens if I upgrade the license manager ? Will the V6.2 tests continue to see the new license manager ?
Do I need a temporary node license in order to validate the various recordings we have before migrating the production machines to V7.2 ?

I have currently no issues to continue the validation process of your new V7.2 so a quick answer would be appreciated :?
Thank you by advance

User avatar
Support Team
Site Admin
Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Migrating from v6.2 to 7.2 and License manager

Post by Support Team » Thu Oct 19, 2017 5:49 pm

Hi Jean-Luis,

The Ranorex License Manager is backward compatible with all versions of Ranorex and we recommend to always keep it up to date. Your 6.2 test can continue to lease licenses and you can use Ranorex 7.2 using the 7.2 Ranorex License Manager.

I hope this helps!

Cheers,
Ned
.
Image

Jean-Louis GOUEZ
Posts: 4
Joined: Thu Oct 19, 2017 3:53 pm

Re: Migrating from v6.2 to 7.2 and License manager

Post by Jean-Louis GOUEZ » Fri Oct 20, 2017 10:24 am

Thank you for your quick answer.
I have migrated the license manager to version 7.2 this morning and it works fine with Ranorex 6.2.

However, I still can't run version 7.2 because it says that the license manager has been contacted but no suitable license is available !
Is there a difference between a license for Ranorex 6.2 and Ranorex 7.2 ?
Is it because we installed them more than 1 year ago and that we are now out of the maintenance period ?
Is there a fee to pay for migrating ?

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 3930
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Migrating from v6.2 to 7.2 and License manager

Post by odklizec » Fri Oct 20, 2017 12:39 pm

Hi,

Your existing Ranorex license is most probably expired and you need to renew it first! Ranorex license covers one year of support and updates (both major and minor Ranorex versions). So if your existing license is more than one year old, you need to renew it first in order to be able to use 7.x. Please check this page about Ranorex renewal pricing:
https://www.ranorex.com/pricing/renewal.html
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

User avatar
Support Team
Site Admin
Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Migrating from v6.2 to 7.2 and License manager

Post by Support Team » Mon Oct 23, 2017 11:40 am

Hello Jean-Louis,

Thank you Pavel for answering Jean's question.
Please make sure that you use a license key with a valid subscription. In order to give you more information I would need the license key you are currently using. Since I don't want you to post the license key to the forum may I ask you to send an email to [email protected]. We will be happy to help you as soon as possible.

Sincerely,
Bernhard
.
Image

Jean-Louis GOUEZ
Posts: 4
Joined: Thu Oct 19, 2017 3:53 pm

Re: Migrating from v6.2 to 7.2 and License manager

Post by Jean-Louis GOUEZ » Mon Oct 23, 2017 2:09 pm

Thank you very much for your help.

In fact, my company purchased and received a maintenance license, last April but the information does not reach me ! :roll:
The license has been delivered by mail to a person in our purchasing dept and to my manager but nobody thought to transfer the mail to me !
After entering the correct licenses, Ranorex 7.2 correctly starts and runs...

The subject is closed :oops: