Dear Ranorex Team,
We have faced issue with Modal Popup window. Below are the steps to reproduce:
Step1: Open Any Windows Application which should contains the link buttons.
Step2: From this application, Click on Link Button to open modal popup window.
Step3: Try to click on any link button in the main application without closing the modal popup window.
Observations:
1. When we perform the same steps manually, Modal popup window is not going back until it will close.
2. But when we run the same steps through Ranorex script,Modal popup window is going back and script is getting failed
3. Because of above reason we are unable to capture the modal popup window in the screenshot.
Issue: Finally screenshot is showing only main application window. While debugging the issue we got confused with whether it is Object identification issue or modal popup window not close issue..
Please let us know how to resolve this..
Appreciate your support
Thanks & Regards,
Manohar Karuvadi..
Modal Popup window should not go back until it will close
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Re: Modal Popup window should not go back until it will close
Hi,
basically you should not be able to click any control in the background of a modal pop up, even not with Ranorex.
I've tried to reproduce your issue, using the Windows calculator as application under test.
After opening the about dialog from help context menu, a click is performed on some button of the calculator, but this click will not go through the calculator, as the modal pop up is opened.
The only thing I can imagine is, that you might invoke a press action on the control.
This will got through the application, even the modal pop up is opened, as you directly call the method of the control.
What I do not understand is, what do you mean with
Kind regards,
Tobias
Support Team
basically you should not be able to click any control in the background of a modal pop up, even not with Ranorex.
I've tried to reproduce your issue, using the Windows calculator as application under test.
After opening the about dialog from help context menu, a click is performed on some button of the calculator, but this click will not go through the calculator, as the modal pop up is opened.
The only thing I can imagine is, that you might invoke a press action on the control.
This will got through the application, even the modal pop up is opened, as you directly call the method of the control.
What I do not understand is, what do you mean with
Can you please explain exactly what happened.manohar.karuvadi wrote: Modal popup window is going back and script is getting failed
Kind regards,
Tobias
Support Team
-
- Posts: 16
- Joined: Wed Mar 09, 2011 7:38 pm
Re: Modal Popup window should not go back until it will close
Dear Ranorex Team,
We have faced issue with Modal Popup window in DELPHI Application. Below are the steps to reproduce:
Step1: Open Any DELPHI Application which should contains the link buttons.
Step2: From this application, Click on Link Button to open modal popup window.
Step3: Try to click on any link button in the main application without closing the modal popup window.
Observations:
1. When we perform the same steps manually, Modal popup window is not going back until it will close.
2. But when we run the same steps through Ranorex script,Modal popup window is going back and script is getting failed
3. Because of above reason we are unable to capture the modal popup window in the screenshot.
Issue: Finally screenshot is showing only main application window. While debugging the issue we got confused with whether it is Object identification issue or modal popup window not close issue..
Please let us know how to resolve this..
Appreciate your support
Thanks & Regards,
Manohar Karuvadi..
We have faced issue with Modal Popup window in DELPHI Application. Below are the steps to reproduce:
Step1: Open Any DELPHI Application which should contains the link buttons.
Step2: From this application, Click on Link Button to open modal popup window.
Step3: Try to click on any link button in the main application without closing the modal popup window.
Observations:
1. When we perform the same steps manually, Modal popup window is not going back until it will close.
2. But when we run the same steps through Ranorex script,Modal popup window is going back and script is getting failed
3. Because of above reason we are unable to capture the modal popup window in the screenshot.
Issue: Finally screenshot is showing only main application window. While debugging the issue we got confused with whether it is Object identification issue or modal popup window not close issue..
Please let us know how to resolve this..
Appreciate your support
Thanks & Regards,
Manohar Karuvadi..
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Modal Popup window should not go back until it will close
Hi,
Can you please send us your application or a small sample application that we can reproduce the issue on our machine, because as Tobias mentioned in the case of the calculator it worked as expected?
Why do you want to click on a link in the main application while the modal popup window is shown?
Which Ranorex version are you using?
Regards,
Markus
Ranorex Support Team
So are you performing a click action or are you invoking an action?The only thing I can imagine is, that you might invoke a press action on the control.
Can you please send us your application or a small sample application that we can reproduce the issue on our machine, because as Tobias mentioned in the case of the calculator it worked as expected?
Why do you want to click on a link in the main application while the modal popup window is shown?
Which Ranorex version are you using?
Regards,
Markus
Ranorex Support Team