My Huawei is not recognized when connected via USB

Mobile Testing, Android App Testing.
krecikos87
Posts: 4
Joined: Mon Oct 30, 2017 9:29 am

My Huawei is not recognized when connected via USB

Post by krecikos87 » Mon Oct 30, 2017 9:37 am

Hi,

My Huawei p10 lite is not listed in device connected via usb in ranorex.


Setup is:
win10 + ranorex 6.1.1
huawei p10lite, andorid 7.0. installed ranorex services 1.8.9

also tired with Samsung galaxy s3 and ranorex services 1.8.6 with the same result.

I am able to connect via network but when selecting usb device, it is not listed.
In adb devices, it is listed.


Thanks in advance for help.

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odklizec
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Re: My Huawei is not recognized when connected via USB

Post by odklizec » Mon Oct 30, 2017 1:00 pm

Hi,

Are you pretty sure you have installed proper USB driver for given device? Unrecognized device is typically caused by not installed USB driver. Please check the device's manufacturer website and search the USB driver for your device.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

krecikos87
Posts: 4
Joined: Mon Oct 30, 2017 9:29 am

Re: My Huawei is not recognized when connected via USB

Post by krecikos87 » Mon Oct 30, 2017 1:55 pm

I fixed it somehow, not quite sure how but:

I found topic that this might be related with old version of ranorex so I installed Ranorex 7.2 and there device was discovered without problem. So I one more time reinstalled 6.1.1 and whats funny, device was installed there and was working fine. Also for my Samsung I was able to setup it and this time it worked like a charm.

It looks like something in background was replaced and reinstalled to newer version or some firewall rule in WIndows was changed. Not sure it but now it is working fine.