Need help for a newbie

Ranorex Spy, Recorder, and Studio.
kevin217
Posts: 2
Joined: Fri Jan 21, 2011 8:05 am

Need help for a newbie

Post by kevin217 » Mon Jan 24, 2011 8:52 am

Good day,

I am in my 5th day of evaluating Ranorex.

1. Ranorex can't replay right-click on one of the images. (See 1st attached image)
2. Why is it that the error log is not appearing/creating error tab after Ranorex encountered an error?
3. After a successful re-run of the recording, the confirmation message was not displayed unlike the first days of using it.
4. It can't replay the left-click on a textbox on the left-hand side part of the GUI . (See 2nd attached image)


Hope to hear from you soon. Thank you.
Attachments
screencapture.png
1st attached image
screencapture.png (39.48 KiB) Viewed 1092 times
Screencapture-indexing.png
2nd attached image
Screencapture-indexing.png (87.76 KiB) Viewed 1092 times

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Support Team
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Location: Graz, Austria

Re: Need help for a newbie

Post by Support Team » Tue Jan 25, 2011 2:33 pm

Hi,

whick kind of technology is used in your AUT(application under test)?
Can you please send us a snapshot of your AUT or even better a sample application where the problems occur?
How to create a Ranorex Snapshot:
http://www.ranorex.com/support/user-gui ... html#c2072

You can either post on forum or send us your files via mai to support_at_ranorex.com

Kind regards,
Tobias
Support Team
.
Image

kevin217
Posts: 2
Joined: Fri Jan 21, 2011 8:05 am

Re: Need help for a newbie

Post by kevin217 » Wed Jan 26, 2011 7:07 am

Good day,

Here are the snapshots for problem # 1 and 4.

Hoping for your help. Thank you
Attachments
ViewImages001.rxsnp
(56.69 KiB) Downloaded 218 times
Indexing001.rxsnp
(75.83 KiB) Downloaded 199 times

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Support Team
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Re: Need help for a newbie

Post by Support Team » Wed Jan 26, 2011 2:07 pm

Hi,

it looks like you are using some 3rd party controls and the accessibility implementation of those controls is not done very nicely.

Which kind of technology is used in your application under test?

For your 1st issue try to use "Image-Based Automation":
http://www.ranorex.com/support/user-gui ... ation.html

You should although use the GDI-Plugin if you are automate legacy apllications:
http://www.ranorex.com/blog/automation- ... n#more-926

So try to automate your application using this two approaches.

Kind regards,
Tobias
Support Team
.
Image