New Ranorex 6.1.1 issues

Ranorex Spy, Recorder, and Studio.
ujjainkarh
Posts: 5
Joined: Fri Jul 10, 2015 6:39 am

New Ranorex 6.1.1 issues

Post by ujjainkarh » Thu Nov 17, 2016 11:06 am

Hi Team,

I have been using Ranorex 6.1.1 and faced below issues

1. Ranorex crashes
a. if you are in debugging code and stop execution
b. Navigate to repository item from code pressing F12
c. Spy item during execution

2. Takes longer time for execution – E.g. clicking on button.

Are there any settings to avoid such issues?

Can you please address?

Regards,
Hemchandra

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Support Team
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Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: New Ranorex 6.1.1 issues

Post by Support Team » Fri Nov 18, 2016 2:40 pm

Hello Hemchandra,

Unfortunately, this seems like you have an inconsistent installation and/or some machine related issues.

I would suggest trying the following steps:
  • • Uninstall Ranorex
    • Install all Windows updates
    • Disable all anti-virus scanners, etc.
    • After rebooting your machine, please install Ranorex again
    • Also, please try disabling the UAC (User Account Control)
    UAC
    • Please ensure to run Ranorex with elevated right, e.g. admin-mode
I hope this helps.

Sincerely,
Robert
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