Not able to click the mail in outlook

aishwarya · Post by **aishwarya** » Thu Apr 02, 2009 12:34 pm

Hi,

I am using Ranorex 2.0. I am not able to click the mail in the reading panel in the outlook.

The spy identifies only the reading panel completely and not each mail items.

I have to automate to click the mail item and click a button in the toolbar to perform the action on the mail item.

Can you please help me?

Post by **Support Team** » Fri Apr 03, 2009 1:40 pm

Hi,

Please provide us with more information about ...
- MS Outlook version,
- the use of standard Outlook buttons or special plug in controls.

best regards,

Christoph,
Ranorex Support Team

aishwarya · Post by **aishwarya** » Fri Apr 03, 2009 2:01 pm

Outlook 2003 and 2007.

In the outlook, there is a reading panel in which the mails will be listed. I want to go and click a mail from the panel. They are the standard outlook object(mail item).

I wish to upload the snapshot but i dont know how to do. Please let me how to upload.

Thanks,
Aishwarya

Post by **Support Team** » Mon Apr 06, 2009 2:51 pm

Hi,

Please read the following section of Ranorex documentation to see how to create a Ranorex snapshot file and then send the snapshot to support_at_ranorex.com:

http://www.ranorex.com/support/user-gui ... html#c2072

best regard,

Christoph
Ranorex Support Team