Not able to Install Floating license in another machine

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shrishrec
Posts: 1
Joined: Wed Oct 08, 2014 1:45 pm

Not able to Install Floating license in another machine

Post by shrishrec » Thu Dec 11, 2014 1:19 pm

Hi Support Team,

I have installed Ranorex floating license in one machine and then Later I uninstalled the Ranorex and Server.
but now I am not able to installed again in another system , Its showing :
"The number of Installation allowed exceeded for this License key.

Please refer the screenshot.

Thanks
Shrish Tripathi
CIGNITI Inc
Shrish Tripathi
CIGNITI

User avatar
odklizec
Ranorex Guru
Ranorex Guru
Posts: 3930
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Not able to Install Floating license in another machine

Post by odklizec » Thu Dec 11, 2014 2:17 pm

Hi,

You probably forgot to attach the screenshot?

Anyway, in case you want to transfer the license from one computer to another, you need to uninstall the license from first computer. By uninstalling I mean using "Uninstall license" button in Ranorex license tool (as described here: http://www.ranorex.com/support/user-gui ... html#c4315). Uninstalling Ranorex is not enough!
Pavel Kudrys
Ranorex explorer at Descartes Systems

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