Not Able To install License in another system

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kiran.pol
Posts: 12
Joined: Tue Oct 06, 2009 7:40 am

Not Able To install License in another system

Post by kiran.pol » Tue Oct 20, 2009 9:27 am

Hi

I had installed Premium license in one system. Later we realized that it would be better if we had it installed in another System and so I uninstalled license from that system by goint to Ranorex licensing and clicking on "Uninstall License" button. Now when i am trying to install the same license in another system it is showing a message that "The number of installations allowed for this license has been exceded"

Please help me out with this

Thanks
Kiran Pol

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Re: Not Able To install License in another system

Post by Support Team » Tue Oct 20, 2009 10:11 am

Hi kiran.pol,
please send your request incl. licence key and customer name to [email protected].

Best regards,
Christian
Ranorex Support Team
.
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kiran.pol
Posts: 12
Joined: Tue Oct 06, 2009 7:40 am

Re: Not Able To install License in another system

Post by kiran.pol » Tue Oct 20, 2009 10:35 am

Hi Christian

I had send the request and my license was reactivated. Thanks :)



Kiran Pol