Not able to map or click on Image-based object

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
Denisson
Posts: 2
Joined: Wed Aug 01, 2018 4:45 pm

Not able to map or click on Image-based object

Post by Denisson » Wed Aug 01, 2018 5:13 pm

Hello,

I've been doing a POC to start using Ranorex with some applications I have in my company and Ranorex is not able to map the image-based objects of a critical application that I have.

Ranorex 8.2.0+git.10ce4055
.NET Runtime version: 4.0.30319.42000
Windows 7 Service Pack 1 64bit

That's the screenshot of the window when I use the screenshot action:

Image

And here is the same window when I try to use image-based recognition:

Image

Could you tell me what I am missing?

ps.: I can get other images from different applications.

Thank you!

asdf
Posts: 174
Joined: Mon Mar 21, 2016 3:16 pm

Re: Not able to map or click on Image-based object

Post by asdf » Thu Aug 02, 2018 12:06 pm

Hi,

Have you tried to turn off the setting "Use hidden screenshot capturing" in Ranorex Settings?
Setting.png
Setting.png (7.68 KiB) Viewed 122 times
Hope that helps.
asdf

Denisson
Posts: 2
Joined: Wed Aug 01, 2018 4:45 pm

Re: Not able to map or click on Image-based object

Post by Denisson » Thu Aug 02, 2018 1:24 pm

It worked!

Thanks!