Not able to track drop down with Adobe Photoshop CC 2015

[ask007]

Hi,
I'm having requirement as follow
1. Open Adobe Photoshop CC 2015
2. Click on Start at the right top corner
3. Select Essentials from drop down

I'm able to recognize elements upto step 2. However, for drop down to appear, need to click on start then select drop down values(two times click). Due to this issue, I'm not able to recognize this element.

[odklizec]

Hi,

Could you please post a Ranorex snapshot (not screenshot!) of the problematic drop down?

Also, please post the exact error message you are getting and xpath behind the repository item for given drop down control.