NX hosted AWC automation with Ranorex

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Punashri M S
Posts: 33
Joined: Tue Jan 30, 2018 12:56 pm

NX hosted AWC automation with Ranorex

Post by Punashri M S » Mon Jul 08, 2019 12:37 pm

We are facing the below issue when trying to check feasibility test.
After opening the AWC URL , we are not able to identify the element in opened window. We are getting Attached attention message.

We are Following steps as below:
1.Launchinhg NX from desktop
2.Hitting web browser button
3.Changing default URL to AWC web based URL
4. Qt version 5.6.1

Started Ranorex with Admin Rights.

please suggest us to resolve the issue.
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odklizec
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Re: NX hosted AWC automation with Ranorex

Post by odklizec » Mon Jul 08, 2019 12:48 pm

Hi,

At first, what Ranorex version do you use? Most recent is 9.1. If you are using something older, please update it. It does not make sense to debug such kind of issue with an obsolete Ranorex version.

At next, please upload a Ranorex snapshot (NOT screenshot) of the problematic element. It may not directly help to identify the source of your problem, but it may help to understand your app and its UI. I think that your problem will have to be discussed with Ranorex support and debugged via remote session.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration