Objects not identifiable in Acrobat Reader

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samiglan
Posts: 2
Joined: Thu Mar 26, 2020 6:44 pm

Objects not identifiable in Acrobat Reader

Post by samiglan » Wed May 06, 2020 12:20 pm

Hi Team,

We are not able to identify certain elements in Acrobat Reader.

These are the elements which do not have any text written on them such as icons(notification bell, star icon etc.)[attached screenshot].

We are using Ranorex Version 9.3.1 on windows 10.
As visible in the screenshot, the tool bar is getting recognized as Unknown 'AVL_AVView'.
We have already added this class to GDI Capture List due to which Raw Elements with text present on them are identifiable but others are not.

Could you please look into the issue and help in this regard?

Regards,
Sarthak
Attachments
RanorexAcrobatError.png
RanorexAcrobatError.png (67.67 KiB) Viewed 153 times

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odklizec
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Re: Objects not identifiable in Acrobat Reader

Post by odklizec » Wed May 06, 2020 12:42 pm

Hi,

I'm afraid, there is most probably nothing you can do about this. The problem is, that AA is not written with automation on mind? We already discussed it in the past. Check for example this post...
https://www.ranorex.com/forum/ranorex-q ... tml#p59522

Sadly, without AA devs and their effort to make their app somewhat more automation friendly, you are out of luck. The only solution might be using different PDF reader (like Foxit reader or similar).
Pavel Kudrys
Ranorex explorer at Descartes Systems

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