On doing any click action on web appln the ranorex hangs

Ranorex Spy, Recorder, and Studio.
keerthanam
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Joined: Wed Sep 10, 2014 11:54 am

On doing any click action on web appln the ranorex hangs

Post by keerthanam » Wed Sep 10, 2014 12:01 pm

On doing any click action on web appln the ranorex stops recording and it hangs.Can you please tell me if there is a setting for this... Im unable to proceed with the recording..

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Re: On doing any click action on web appln the ranorex hangs

Post by Support Team » Thu Sep 11, 2014 9:28 am

Hello keerthanam,

Unfortunately, it is really hard to answer your question without additional information. May I ask you to answer following questions:
  • • Which version of Ranorex do you currently use?
    • Which browser (+version) do you use?
Additionally, it would be really helpful if you could provide a Ranorex snapshot of your application under test. Information about creating a snapshot file can be found here

Either upload the snapshot to the forum or send it to [email protected]

Thanks,
Robert
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