Open Browser action fails when used with Clear Cookies

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[email protected]@
Posts: 18
Joined: Fri Dec 27, 2019 12:16 pm

Open Browser action fails when used with Clear Cookies

Post by [email protected]@ » Fri Jan 03, 2020 8:45 am

I am using Ranorex Studio 8.3.1 on windows 10 64 bit and Chrome browser version Version 79.0.3945.88

I disabled "continue running chrome apps in the background" in Chrome's advanced settings

When I use action Open Browser and set Clear Cookies property to True it fails to open a chrome browser with following error. It works fine when I set it to False

Failed to open URL 'https://gslb.aquasmartcloud.jp/login/' with browser Chrome.
The process cannot access the file 'C:\Users\ranorex\AppData\Local\Google\Chrome\User Data\Default\Cookies' because it is being used by another process.

Any idea as what could be the issue and how to resolve it?

Thanks!

foals11
Posts: 20
Joined: Wed Sep 18, 2019 9:19 am

Re: Open Browser action fails when used with Clear Cookies

Post by foals11 » Fri Jan 03, 2020 10:09 am

Hi,

I would recommend updating Ranorex to the latest version. To do so, please uninstall Ranorex.
Afterwards, restart your machine and install the latest version of Ranorex.

You can download the latest version under following link: https://www.ranorex.com/download-archive/

regards,