Outlook\Insert File\Unable To Add Path

[Wayne_Fletcher]

In 9.3 when in outlook 2016 unable to put the path to the document.

To recreate: Outlook 2016 / Windows 10 Enterprise 1909 build
New Email \ Attach File
At the top, left of the Search box, it should say something like "This PC > Documents"
In Ranorex clicking in there and doing a Delete seems to work but Ranorex is unable input the a path such as c:\temp\ (that was an example). There is a lot of flashing around the area as if something is happening but no text appears.

I found this unexpected behavior in an existing script and in a newly created script run on the same machine.

Could somebody at Ranorex try to duplicate it please.

If you need more info please let me know.

[odklizec]

Hi,

Have you tried to insert file name (including path) directly to File Name input? I'm using this approach in all my projects, where I need to attach/manipulate files and it works without a problem. True, I'm not using outlook in my tests, but Insert File dialog is basically the same system dialog, used anywhere else in Windows

FileInput.png (66.77 KiB) Viewed 369 times

[Wayne_Fletcher]

Thanks for the reply and yes that does indeed work. Except you can also type it in the above field but you can't get a key sequence to input it in.

Not ideal if you testing that input point.

[odklizec]

Hi,

Well, I think that the upper field is not intended to be used for adding files? It's just a search field with context search, hence there may be some flashing. You must carefully prepare and evaluate the xpath for this input. However, because this input is a part of system form, you don't really have to "test" such field? Seriously, you don't need to waste a time finding a solution for a system form. Simply use whatever (simplest) way to add the files, using system form. And easiest and most reliable way is the one I described before

[Wayne_Fletcher]

Appreciate the feed back and workaround. Unfortunately we need to test that that input field as we use it for changing directories and to different network paths and I can confirm that in 9.2.1 it still works perfectly.

So the issue is looking like it is a bug in 9.3 losing loses focus.