Pressing BackButton on Mobile App on Iphone Accidentally Returns Us to Rx Services App

Mobile Testing, Android App Testing.
sstrand72
Posts: 11
Joined: Thu May 30, 2019 3:38 pm

Pressing BackButton on Mobile App on Iphone Accidentally Returns Us to Rx Services App

Post by sstrand72 » Mon Feb 03, 2020 9:24 pm

Pressing BackButton on Mobile App on Iphone Accidentally Returns Us to Rx Services App

We are having an issue when we run our testing, via remote endpoint, onthe Iphone. Because our Back Button is so close to the RxService icon, it sometimes selects that accidentally and kicks us out of the App. The result is the rest of our tests fail because the app in in the background and RxService is in the foreground.

We have experimented with touching the lower location of the identified object (for example: back is the back button item in repo) :

TapIfExists(back, Location.LowerRight, 500);

Sometimes it works and sometimes, it doesn't and goes back to the RxServices.

We don't run into this on our Android, but do on Iphone.

FYI - Running 9.2.1

Thanks!

McTurtle
Posts: 297
Joined: Thu Feb 23, 2017 10:37 am
Location: Benedikt, Slovenia

Re: Pressing BackButton on Mobile App on Iphone Accidentally Returns Us to Rx Services App

Post by McTurtle » Tue Feb 04, 2020 9:46 am

Hello sstrand72,

This would be very strange, since Ranorex is unable to interact with any elements from outside the App on iOS.
Does your App still work after the switching to the RxServiceApp? To me it sounds more like your app crashes...

Regards,
McTurtle