Problem executing tests in Firefox

[arnaud]

Hello,

I started testing ranorex this week to determine if this is a good tool for my company.
I plan to make a choose by the end of the month.

I succeeded in a lots of tests (desktop app, web testing on Chrome), but I fail on a simple Firefox test.

Here is my problem :
I create a whole new project, with the Solution wizard (C#)
I choose web, I choose Firefox and leave the website to ranorex.com
I choose "Add browsers to Whitelist"
Then I record a simple action : click on the menu item "Products" on the home page.

Then when I run, I always get the same result in Firefox :
The click is not done at the right place.
The result is the same if I click on a field, an image or a link.

This tests passe easily with Chrome, but fail as well with Firefox and Edge Chromium.
I use Firefox 79.0 64bits on Windows 10.

Can you help me ?

Arnaud.

[Support Team]

Hi!

Please contact us via the links below and we will be more than happy to further assist you with this!

• Existing Customer: https://www.ranorex.com/support-query
• Evaluation Customer: https://www.ranorex.com/prices/contact/

Kind Regards,
Ranorex Team