problem identifying elements in my DELPHI application

[Julien Diot]

Hi,

I'm having a problem identifying elements in my DELPHI application.

The two "SnapShot" have been made under the same conditions in the application.
The "SnapshotRecord" was done automatically from my record with the "Snapshot" action.
The "SnapshotSpy" was done from the "Ranorex Spy" tool.

However, the items are not identified in the same way and my test fails 2/3 of the time because it can't find an item.

If during the execution of my test, I select the element in my "Repository" and I click on "HighLigh Element", the element is highlighted and the scenario detects my element and the test ends in success.

Anyone have any ideas?

Thank you in advance.

[odklizec]

Hi,

Have you tried to export Settings from standalone Spy and load them in Studio? It seems to me that standalone Spy shows much more details?

Delphi_diff.png

My guess is, that the native Delphi plugin is disabled in Studio, while standalone Spy have it enabled?

[Julien Diot]

Thank you for your response,

I just checked, the parameters are identical on both sides.

Delphi.png

I exported the settings from "Ranorex Spy"/"Setting"/"Export" and imported the file into "Ranorex Studio"/"Open Setting"/"Import".

Setting.png

Is this the right handling? because I still have the problem.

[odklizec]

Hi,

Yes, you exported/imported the settings correctly. Well, if the problem persists, I would suggest to contact directly Ranorex support. Unfortunately, it's impossible to tell what's wrong without seeing the app under test and actual Ranorex settings. It's definitely weird, because if Ranorex Spy and Studio settings are the same, there should not be a difference in element recognition.

[Julien Diot]

Okay, actually, that's strange.

I'll contact support.

Thanks again for your help.

[Julien Diot]

Seen with the Support, this is a legal issue.
Indeed, if I launch "Ranorex Studio" in "Normal" mode and not in "Administrator" mode, I don't have a problem anymore.

I still have to check that I don't encounter any other problem in "Normal" mode.

[Julien Diot]

Initially, "Ranorex" was launched in "Administrator" mode.
To solve the problem, RANOREX support asked me to run the software in "Normal" mode.

New problems encountered :
_ Some actions are no longer executed but are not detected as faulty.
_ Privilege errors appear and items are no longer detected.

After analysis, here are the causes:
_ The ".exe" to test were launched in "Administrator" mode --> I disabled the option.
_ The application must necessarily have the focus for the actions to be done (click on a button for example) --> In "Admin", I didn't have the problem.