Hi folks,
I'm recently experiencing a problem with User Voice. I'm logged in, but when I try to post my idea, I keep getting an authentication error...
And it seems to be a problem with Firefox (ver. 53)? I just tried to post the same idea with Chrome and sure enough, it works there.
BTW, a similar issue has been discussed here:
cef-application-automation-t7325-15.html#p43643
Problem with posting ideas to User Voice
Problem with posting ideas to User Voice
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
Re: Problem with posting ideas to User Voice
I was getting the same thing last week posting from both Vivaldi (Chromium) and IE.
I'm pretty sure it's a UserVoice issue. I tried a bit later after one of the Ranorex support team looked into it (and didn't find anything) and it worked from Vivaldi.
Edit: grammar
I'm pretty sure it's a UserVoice issue. I tried a bit later after one of the Ranorex support team looked into it (and didn't find anything) and it worked from Vivaldi.
Edit: grammar
Shortcuts usually aren't...
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Problem with posting ideas to User Voice
Hello everybody,
We analyzed the issue and couldn't find a problem on our side. As krstcs already wrote it seems to be a UserVoice issue. We reported this issue to the UserVoice team and we hope they can fix it.
Anybody who is also seeing this issue can contact our support team ([email protected]). We will forward your idea to the product management team directly.
Sincerely,
Bernhard
We analyzed the issue and couldn't find a problem on our side. As krstcs already wrote it seems to be a UserVoice issue. We reported this issue to the UserVoice team and we hope they can fix it.
Anybody who is also seeing this issue can contact our support team ([email protected]). We will forward your idea to the product management team directly.
Sincerely,
Bernhard
- Support Team
- Site Admin
- Posts: 12167
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Graz, Austria
Re: Problem with posting ideas to User Voice
Hello again,
we got a feedback from the UserVoice team. They don't think this issue is related to their product.
They have seen this error in the past, and it was caused by firewalls or extensions/plugins in the user's browser.
Here’s a guide that walks through how to troubleshoot this: https://cl.ly/063L0g0z0A2l
I hope this guide will help to solve the issue. If not, please send your idea or your feedback to [email protected].
Best regards,
Bernhard
we got a feedback from the UserVoice team. They don't think this issue is related to their product.
They have seen this error in the past, and it was caused by firewalls or extensions/plugins in the user's browser.
Here’s a guide that walks through how to troubleshoot this: https://cl.ly/063L0g0z0A2l
I hope this guide will help to solve the issue. If not, please send your idea or your feedback to [email protected].
Best regards,
Bernhard