Problems with Remote Desktop

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Support Team
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Re: Problems with Remote Desktop

Post by Support Team » Tue Nov 05, 2019 4:52 pm

Hello dvd24,

It seems the DPI settings are not set to 100% on your remote machine. The settings might be updated with the values of your physical machine and are set back after closing the RDP connection. I'm afraid this is nothing that can be solved by Ranorex.
You can try if this also happens when using a VNC connection instead.

Regards,
Bernhard
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Jack31
Posts: 1
Joined: Thu Feb 27, 2020 6:16 am

Re: Problems with Remote Desktop

Post by Jack31 » Thu Feb 27, 2020 6:21 am

Have you tried connecting remotely using tools like logmein, R-HUB remote support servers, Teamviewer etc? Check it out by using these tools and see if the issue is resolved.