When I try and start Ranorex I keep on getting:
The License Manager '[edited]' could not be contacted. Please check your network connection and make sure the Ranorex License Manager is running.
I haven't done anything other than restart Ranorex. Why am I being prevented from using it?
I'm using 8.2 (or 8.3, I forget which). I can't check the version of course because I can't even start the application successfully.
Problems with the licence that stops ranorex
Problems with the licence that stops ranorex
Last edited by seurrep on Tue Mar 05, 2019 6:27 pm, edited 1 time in total.
Re: Problems with the licence that stops ranorex
Hi,
From the error message it seems as if the license server is currently not accessible/available. Are you sure the license server is up and running? In my opinion, it does it have anything to do with restarting Ranorex?
From the error message it seems as if the license server is currently not accessible/available. Are you sure the license server is up and running? In my opinion, it does it have anything to do with restarting Ranorex?
Pavel Kudrys
Ranorex explorer at Descartes Systems
Please add these details to your questions:
Ranorex explorer at Descartes Systems
Please add these details to your questions:
- Ranorex Snapshot. Learn how to create one >here<
- Ranorex xPath of problematic element(s)
- Ranorex version
- OS version
- HW configuration
Re: Problems with the licence that stops ranorex
I don't think restarting Ranorex is the issue. I only did that after I had this issue to see if that fixed it.
Re: Problems with the licence that stops ranorex
It seems to be working now. I just tried a few seconds ago and it started.
Re: Problems with the licence that stops ranorex
Talking to our devops people it seems that where it was running had to be rebooted as a result of a windows update.