Ranorex 3.0 doesn't work with 64bit program

[DanielS]

I'm coding a test solution at work and the program that should be testet was a 32bit program. The new Version of it is 64bit and my solution doesn't work anymore. E.g. if i create a control, there is a Capability Not Supported Exception or it doesn't even find the controls. I'm using windows 7 64 bit. Can anyone help me please?
best regards,
Daniel

[Support Team]

Hi,

Would it be possible to post us a Ranorex Snapshot of your whole app? One 32 Bit and one 64 Bit snapshot would be useful.
How to create a Ranorex Snapshot

The new Version of it is 64bit and my solution doesn't work anymore.

Are there any warnings in the Ranorex report?
Have you checked if your AUT still has the same RanoreXPaths? I could be possible that your RxPaths are different or that you get a technology warning when you track the elements with RanorexSpy.

Regards,
Peter
Ranorex Team

[DanielS]

64bit.rxsnp

32bit.rxsnp

*** Exception: Ranorex.CapabilityNotSupportedException: The element does not support the required capability 'control'.
in this line: Ranorex.Control loginForm = "/form[@controlname='UserSelectionForm2']";

its the same with this:
Ranorex.Control loginForm = "/form[@controlname='UserSelectionForm2']/element[@controlname='layoutControl1']";
best regards,

[Support Team]

Hi,

Are there any warnings in the Ranorex report?

Do you get any Technology Limitation Pop-ups?
If yes please take a look to following link
http://www.ranorex.com/support/user-gui ... ation.html
Have you tried to track the elements using the 32 bit or the 64 bit Spy?

Regards,
Peter
Ranorex Team

[DanielS]

I used the spy which is included in the Studio, so i think its the 32 bit spy. In The attachment is a snapshot of the 64 bit program with the 64 bit spy, the path seems to be the same.

64bitWith64bitspy.rxsnp

I haven't got such a Popup...

[DanielS]

I've got a second problem, in the 64bit version is path in the program totaly different then before. What is the cause for that? Could it be because it's 64 bit or is it because of the program itself?

[Support Team]

Hi,

Please update to the latest version of Ranorex "Ranorex 3.0.1". We fixed a few bugs in this version and improved the limitation pop-ups. Maybe if you update to this version you get more information, what's going wrong.

Do you start the application from a network share?
Are you administrator on the machine?
Is the application nested in an encrypted folder?

Regards,
Peter
Ranorex Team