Ranorex 4: Some reports take a long time to open

Ranorex Spy, Recorder, and Studio.
lyn5000
Posts: 50
Joined: Mon Feb 13, 2012 5:52 pm

Ranorex 4: Some reports take a long time to open

Post by lyn5000 » Mon Dec 10, 2012 7:05 pm

We have some large log files created with Ranorex 4.
E.G.
results.rxlog 544KB
results.rxlog.data 4.89MB

Open the rxlog = ranorex report viewer title bar says "Not Responding" then after about two minutes of waiting for the report to open I get the dialog:
Title:Web Browser
Message: Stop running this script? A script on this page is causing your web browser to run slowly. If it continues to run, your computer might become unresponsive. Yes/No.
Yes=Loads.The Expand buttons are grayed-out with the message "Disabled due to performance reasons" but everything is already expanded.
No=Ranorex Report Viewer crashes ("Ranorex Report Viewer has stopped working" dialog)

If you rename results.rxlog to results.html and results.rxlog.data to results.html.data and then open results.html in IE9 = After two minutes of "Not Responding" in the title bar the report opens (the Expand buttons are grayed-out with the same message as in the ranorex report viewer and everything is already expanded).

We didn't see this issue in Ranorex 3.3.3 using the 3.3.3 log files for the same number of tests.

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Re: Ranorex 4: Some reports take a long time to open

Post by Support Team » Tue Dec 11, 2012 4:25 pm

Hi,

In order to analyze the issue could you send the mentioned report to our support mail address [email protected]?
This will help us to analyze/optimize the loading of huge reports.
This really just occurred with Ranorex 4.0?

Thanks,
Markus
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Patrik
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Joined: Fri Sep 02, 2011 2:56 pm

Re: Ranorex 4: Some reports take a long time to open

Post by Patrik » Thu May 02, 2013 2:18 pm

Hello,
we are facing the same topic with big reports (data file: 3108KB, report file 524KB) - also since we use Release 4.0 - are there any consolidated findings regarding this topic ?
Thanks and best regards,
Patrik

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Re: Ranorex 4: Some reports take a long time to open

Post by Support Team » Fri May 03, 2013 3:17 pm

Hi Patrik,

Could you please send your report to [email protected] for further analysis?

Thanks,
Markus
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