Ranorex 6.0.1 - License Error

Bug reports.
Martin
Posts: 152
Joined: Fri Aug 15, 2014 12:24 pm

Ranorex 6.0.1 - License Error

Post by Martin » Fri Aug 12, 2016 9:20 am

Having an issue with my Node-locked license.

Was running tests successfully this morning but suddenly I'm getting an error prompt when executing tests.

"The current license key is already in use in another user session on this machine. Please wait for the license to become available again. Do you want to change the licensing configuration now?"

Did a restart to the computer and had no effect on this.
Uninstalled and reinstalled the license and the result is still the same.

Regards
Martin

Martin
Posts: 152
Joined: Fri Aug 15, 2014 12:24 pm

Re: Ranorex 6.0.1 - License Error

Post by Martin » Fri Aug 12, 2016 10:39 am

It's actually possible to run tests when Studio is not initiated with admin rights. But when Studio is run with "Run as admin..." this error will pop up.

User avatar
Support Team
Site Admin
Site Admin
Posts: 11709
Joined: Fri Jul 07, 2006 4:30 pm
Location: Graz, Austria

Re: Ranorex 6.0.1 - License Error

Post by Support Team » Tue Aug 16, 2016 2:40 pm

Hi Martin,

Usually, this error message should only be displayed if another user works with Ranorex Studio on the same machine simultaneously. In order to analyze the issue in detail, I would suggest contacting [email protected]. Probably, it will be helpful to schedule a short remote session to analyze the issue on your machine directly.

I look forward to hearing from you.

Sincerely,
Johannes
.
Image