Ranorex 6 - Ranorex Agent - Local agent shows idle

Bug reports.
tvu
Posts: 195
Joined: Tue Apr 07, 2015 10:47 pm

Ranorex 6 - Ranorex Agent - Local agent shows idle

Post by tvu » Wed May 25, 2016 11:01 pm

Hello Support,

My local Remote list shows "Idle" for all my register agents when there are running jobs on the remote clients. I have two Ranorex agents running on two separate workstation. I would kick off a job on each of them from my local workstation. My Remote list would show that both are publishing. After they are done publishing, it shows Idle. When I VNC to my two remote PCs, the Ranorex Agent will show that there is a job running. Additionally, I can see an open command window show that the job is running on each machine.

I checked another workstation that has Studio install and has both agents registered. On that machine, both agents also show "Idle".

Local Workstation:
Windows 8 64-bit
Ranorex Studio 6.0.0
Ranorex Agent NOT installed
.NET Runtime Version: 4.0.30319.34014
Project is compiled for .Net 4.5.

Remote Clients
Window 7 64-bit
Ranorex Agent installed
Ranorex Studio 6.0.0

Licenses:
2 Floating Premium
2 Floating RunTime

tvu
Posts: 195
Joined: Tue Apr 07, 2015 10:47 pm

Re: Ranorex 6 - Ranorex Agent - Local agent shows idle

Post by tvu » Thu May 26, 2016 10:53 pm

Additionally, the run history doesn't automatically update after the test run. The report list sometimes will update if I change the filter settings. But, over 50% of the time I would have to remove the agent from the list and add it again before the run history updates. I even tried to wait over 30 minutes and it didn't update.