Ranorex 8.2 Scaling issue on windows 10

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Deepti.maddala
Posts: 1
Joined: Sun Nov 04, 2018 11:55 pm

Ranorex 8.2 Scaling issue on windows 10

Post by Deepti.maddala » Mon Nov 05, 2018 1:03 am

Hi,

I have recently got a new laptop which runs Windows 10, 64 bit os and 16 GB RAM. I installed the latest version Ranorex 8.2 licensed version.

Some of the UI is hidden or half hidden. I tried all the possibilities of using the Display settings, but the problem still exists. It blocks me from working and i have urgent tasks to complete and be ready for our applications deployment.
Attached are the screenshots of the Scaling issue.
Attachments
ScreenShot002.jpg
ScreenShot002.jpg (92.88 KiB) Viewed 46 times

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odklizec
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Re: Ranorex 8.2 Scaling issue on windows 10

Post by odklizec » Mon Nov 05, 2018 8:57 am

Hi,

This is a typical issue caused by too high display scaling. Are you sure you tried to change the display scaling to 100%? Check this post...
ranorex-studio-windows-10-scaling-issue ... tml#p38794
Pavel Kudrys
Ranorex explorer at Descartes Systems

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