Ranorex 8.3.1: Cannot Create New Solution

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kkaehler
Posts: 9
Joined: Wed Oct 04, 2017 3:33 pm
Location: Munich, Germany

Ranorex 8.3.1: Cannot Create New Solution

Post by kkaehler » Thu Dec 20, 2018 1:50 pm

Hi,
I have exactly the same error as the topic (Ranorex 8.3.1: Cannot Create New Project) with create a new solution.
I already did all suggested actions:
  • uninstall Rx 8.3.1
  • install Rx 8.3.1 again
  • change the directory on Tools, Options, Project and solutions to the default: C:\Users\kkaehler\Ranorex\RanorexStudio Projects
When I create a new solution I get the error with the invalid path. This invalid path is different than the one I set on default.
Can someone tell me on which other places I have to change the path?

I'm using: Windows 7 Enterprise Service pack 1
I'm trying to use: Ranorex 8.3.1+git.79268421

Thanks
Karin
Last edited by kkaehler on Tue Jan 29, 2019 12:25 pm, edited 1 time in total.

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RobinHood42
Posts: 289
Joined: Fri Jan 09, 2015 3:24 pm

Re: Ranerox 8.3.1: Cannot Create New Solution

Post by RobinHood42 » Fri Dec 21, 2018 9:15 am

Hi,

Ensure that Ranorex is installed within a trusted location, e.g. C:\Program Files. Furthermore, please try erasing all config files, located within %appdata% (C:\Users\USER\AppData\Roaming):

ConfigFiles.png
ConfigFiles.png (2.38 KiB) Viewed 1435 times
Cheers,
Robin

kkaehler
Posts: 9
Joined: Wed Oct 04, 2017 3:33 pm
Location: Munich, Germany

Re: Ranorex 8.3.1: Cannot Create New Solution

Post by kkaehler » Tue Jan 29, 2019 12:39 pm

Hi,

Ranorex is installed at C:\Program Files (x86). I didn't change the suggested location.
I deleted all the config files and tried to create a new solution but no luck.
RanorexConfig8.xml was created again.

I installed Rx 8.3.1 already some weeks ago, worked all the time on an existing solution and it worked fine.
Any other ideas?
Thanks

Karin

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odklizec
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Re: Ranorex 8.3.1: Cannot Create New Solution

Post by odklizec » Tue Jan 29, 2019 12:51 pm

Hi,

At first, try to install most recent Ranorex 8.3.2 (uninstall 8.3.1 first).
At next, go to C:\Users\YourUserName\Documents\Ranorex\Logs and delete all logs available in this folder.
Finally, start Ranorex Studio, go to Settings >> Plugins tab and there select User Settings. Then set Log level to Trace...
trace_log.png
trace_log.png (12.04 KiB) Viewed 140 times
And finally, try to create new solution. Once it fails, go to Logs directory and zip all logs available in this folder (mainly RanorexStudio.log). Then post them here (zipped), eventually, send them directly to Ranorex support, via their support form.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

kkaehler
Posts: 9
Joined: Wed Oct 04, 2017 3:33 pm
Location: Munich, Germany

Re: Ranorex 8.3.1: Cannot Create New Solution

Post by kkaehler » Tue Jan 29, 2019 3:01 pm

Hi,

OK, I did everything you suggested. Thanks.
This ist the only line of the log:
RxLog.JPG
RxLog.JPG (60.37 KiB) Viewed 137 times
I'll send an e-mail to Rx support.

Best,
Karin