Ranorex 9.0 - Debugger not starting

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mariaspeigl
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Ranorex 9.0 - Debugger not starting

Post by mariaspeigl » Tue Apr 02, 2019 3:20 pm

Hello,

we have the problem that the AUT does not start when debugging mode is enabled.
Image

Without debugging mode everything works fine.

There is always a black logging screen with no text:
Image

When stopping the session, Ranorex hangs.
Some months ago it was no problem to use the debugging mode.
I am always starting Ranorex as administrator.

Where may be the problem here?
I used different projects, already deinstalled Ranorex - nothing works...

Many thanks in advance!

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odklizec
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Re: Ranorex 9.0 - Debugger not starting

Post by odklizec » Wed Apr 03, 2019 7:30 am

Hi,

Unfortunately, it's hard to tell what's wrong, without seeing your problem in action. It could be somehow related to your app under test, but I rather suspect it's somehow related to your environment or eventually, corrupted solution? Could you please check these few things?

Have you tried to debug a clean new solution, created with 9.0?
Have you tried another solution, converted from previous Ranorex version?
Have you tried to debug the same solution on another PC?
Have you tried to uninstall Ranorex and install it back?
Make sure your antivirus/GOP does not interfere with Ranorex (try to temporarily disable Antivirus and ask your IT folks about GOP).
Pavel Kudrys
Ranorex explorer at Descartes Systems

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mariaspeigl
Posts: 13
Joined: Mon Jan 07, 2019 11:50 am
Location: Germany (Bavaria)

Re: Ranorex 9.0 - Debugger not starting

Post by mariaspeigl » Thu May 02, 2019 1:21 pm

Hey,

I can understand, that it is hard to tell. Here are the answers to your questions:

- it is not possible to debug a clean, new solution, created with 9.0
- older solutions, converted from previous Ranorex versions can not be debugged
- downloaded sample here: https://www.ranorex.com/help/latest/ran ... ecordings/
-> can also not be debugged...
- same solution can be debugged on our remote server (Win Server 2016), my colleague (Win 7) also can not debug it
- I have already tried a "clear" uninstall and reinstall of Ranorex --> doesn't help

I will now talk to our IT to make sure it is no problem with the antivirus.
On our server it works, maybe there are other restrictions.

mariaspeigl
Posts: 13
Joined: Mon Jan 07, 2019 11:50 am
Location: Germany (Bavaria)

Re: Ranorex 9.0 - Debugger not starting

Post by mariaspeigl » Thu May 02, 2019 1:41 pm

Goods news :)
After temporarily disabling our antivirus system (trend micro) the debugging was possible without problems.
Our IT will now try to find a way to solve this issue.

Thanks! :D

mariaspeigl
Posts: 13
Joined: Mon Jan 07, 2019 11:50 am
Location: Germany (Bavaria)

Re: Ranorex 9.0 - Debugger not starting

Post by mariaspeigl » Fri May 03, 2019 10:08 am

Here a short conclusion about our problem with the debugger.
The "behaviour monitioring" of our antivirus has blocked the execution of the generated .exe, when running the test cases.
Obviously this has become a problem after the latest TrendMicro update.

One option is to deactivate the "behaviour monitoring" for this computer.
The other option is to set a exeception for each .exe (project-path until bin-file) from the behaviour monitoring...

Not really a nice procedure, but at the moment our IT has no other idea to solve this issue.