Ranorex Agent doesn't start - System.Exception: Failed to parse key because unexpected token '

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petr.sterba
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Joined: Tue Oct 08, 2019 10:33 am

Ranorex Agent doesn't start - System.Exception: Failed to parse key because unexpected token '

Post by petr.sterba » Tue Oct 08, 2019 10:42 am

Hello,
After installation windows update, Ranorex Agent doesn't start on VM. Service Ranorex Agent Auto Launcher is running, but in Windows Event Viewer is error:
System.Exception: Failed to parse key because unexpected token '

I trying uninstall and reinstall Ranorex Agent, but Ranorex Agent still doesn't start.

What happened?

Thank you very much

Petr

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Re: Ranorex Agent doesn't start - System.Exception: Failed to parse key because unexpected token '

Post by Support Team » Tue Oct 08, 2019 8:40 pm

Hi Petr,

Try adding this file to C:\ProgramData\Ranorex Agent (or wherever you may have installed the Ranorex Agent). Once complete, restart the machine and see if the agent launches properly.

I hope this helps!

Cheers,
Ned
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