Hi,
I have installed a Ranorex Agent on a Virtual Box VM with Windows 2012 Server R2.
- Agent Installation and Firewall configuration are correct
- PING from my laptop works fine.
- TELNET with the TCP ports 8081 and 29189 works fine, from my laptop
Nevertheless I can't access to that Agent from Ranorex on my laptop.
I have used the three options: search available agents, search manually by IP, search manually by computer name... but no Ranorex Agents are founded.
Any idea, suggestions?
Thank you.
Best regards,
Giacomo
Ranorex Agent
- Support Team
- Site Admin
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Re: Ranorex Agent
Hello Giacomo,
Which network adapter is selected for your VirtualBox VM? In general the machine has to be in the same network. Please try to select the "Bridged Adapter" in the network settings of your virtual machine.
Please let me know if this doesn't help.
Kind regards,
Bernhard
Which network adapter is selected for your VirtualBox VM? In general the machine has to be in the same network. Please try to select the "Bridged Adapter" in the network settings of your virtual machine.
Please let me know if this doesn't help.
Kind regards,
Bernhard
-
- Posts: 2
- Joined: Thu Mar 10, 2016 11:18 am
Re: Ranorex Agent
Hello Bernhard (a.o.)
I'm experiencing quite the same problem, only i'm not working on a virtual machine but on a second pc.
The pc on which the agent is installed:
- is connected to the same internal network (of the company) as the main pc
- has a floating runtime license installed
- Agent Installation and Firewall configuration are correct
- PING from my laptop works.
I also tried searching the agent both automatic and manually, but I can't seem to find it.
Hope you can help.
Regards,
Klaartje
I'm experiencing quite the same problem, only i'm not working on a virtual machine but on a second pc.
The pc on which the agent is installed:
- is connected to the same internal network (of the company) as the main pc
- has a floating runtime license installed
- Agent Installation and Firewall configuration are correct
- PING from my laptop works.
I also tried searching the agent both automatic and manually, but I can't seem to find it.
Hope you can help.
Regards,
Klaartje
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Ranorex Agent
Hello Klaartje,
May I ask if there is a NAT router (Network address translation) between your machine and the agent? If that's the case, your might have to use port forwarding in order to make it work.
Please let me know if this is not the case.
Regards,
Bernhard
May I ask if there is a NAT router (Network address translation) between your machine and the agent? If that's the case, your might have to use port forwarding in order to make it work.
Please let me know if this is not the case.
Regards,
Bernhard
-
- Posts: 2
- Joined: Thu Mar 10, 2016 11:18 am
Re: Ranorex Agent
Hello Bernhard,
In our internal network there is no use of a NAT
best,
Klaartje
In our internal network there is no use of a NAT
best,
Klaartje
- Support Team
- Site Admin
- Posts: 12145
- Joined: Fri Jul 07, 2006 4:30 pm
- Location: Houston, Texas, USA
- Contact:
Re: Ranorex Agent
Hello Klaartje,
May I ask you to send an email to [email protected]? We would like to handle your request via email.
Looking forward to hearing from you.
Sincerely,
Robert
May I ask you to send an email to [email protected]? We would like to handle your request via email.
Looking forward to hearing from you.
Sincerely,
Robert