Ranorex application hangs when removed from docking station

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gayathri
Posts: 20
Joined: Mon Feb 12, 2018 8:12 pm

Ranorex application hangs when removed from docking station

Post by gayathri » Mon Apr 02, 2018 6:20 pm

Hi,

Issue description - I dock my laptop in office. Ranorex application works fine in office. But I try to run the ranorex solution from home (not docked) below are issues faced:
1. Ranorex application take longer time to Open
2. After selecting the solution, popup window "The Solution load must finish before Ranorex Solution can be closed. " is displayed.
3. Once solution is loaded and click on RUN button, nothing happens in the page.

Is there anything to do with docking and undocking?

Please help me.

Thanks

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Ranorex application hangs when removed from docking station

Post by krstcs » Mon Apr 02, 2018 7:50 pm

I've never had this issue.

Are you using a fixed/local license, or a floating license with a license server? Are you sure the license server is available at home?

Are you trying to run your solution from a network share? If yes, then you should stop, as that is not supported by Ranorex due to security and latency issues. Ranorex and all solutions should be run from the local drive only. If you need to distribute the solution you should use a code versioning system.
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gayathri
Posts: 20
Joined: Mon Feb 12, 2018 8:12 pm

Re: Ranorex application hangs when removed from docking station

Post by gayathri » Mon Apr 02, 2018 8:01 pm

thanks for your immediate reply.

I am using Node-locked license and running the Solution from local drive only.

I also restarted the laptop and still Ranorex was taking long time to launch and did not display the solution file to run.

The next day i tried to run the solution in office, it worked fine.

gayathri
Posts: 20
Joined: Mon Feb 12, 2018 8:12 pm

Re: Ranorex application hangs when removed from docking station

Post by gayathri » Mon Apr 02, 2018 8:06 pm

Just a confirmation.

I am saving the Ranorex scripts in Personal Drive (a network drive).

Should this be saved and run from the C: drive ?

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Ranorex application hangs when removed from docking station

Post by krstcs » Mon Apr 02, 2018 10:24 pm

Yes, as I said, all of Ranorex and all of your solutions (scripts) must be run from your local drive.

Running your scripts from a remote drive will cause many issues, including those you are seeing.

Also, if you are not already using one, please get a code versioning system (git (my recommendation), SVN, TFS, etc.) and start using it immediately. It will save you a lot of trouble later.
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