Ranorex can't inspect ListItems in List

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ybobryk
Posts: 4
Joined: Tue Mar 15, 2016 11:08 am

Ranorex can't inspect ListItems in List

Post by ybobryk » Tue Mar 15, 2016 11:25 am

When I run my application As Administrator Ranorex see List and all the ListItems in it, but when I run application in normal mode Ranorex inspects List but no ListItems in it.
1.jpg
In Normal mode
1.jpg (7.11 KiB) Viewed 773 times
2.jpg
As Administrator Mode
2.jpg (5.36 KiB) Viewed 773 times
While Windows Inspect.exe see ListItems in both cases. By the way in As Administrator Mode I Have Ranorex Technology Limitation PopUp. Can someone explain why this happens and how to fix it in normal mode? Thanks.
Last edited by ybobryk on Wed Mar 16, 2016 9:55 am, edited 1 time in total.

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odklizec
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Re: Ranorex can't inspect ListItems in List

Post by odklizec » Tue Mar 15, 2016 4:32 pm

Hi,

Could you please post a Ranorex snapshot taken both in normal and admin mode? Especially the one taken in admin mode could be very helpful as it could tell us more about the technology limitation warning you are getting.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

ybobryk
Posts: 4
Joined: Tue Mar 15, 2016 11:08 am

Re: Ranorex can't inspect ListItems in List

Post by ybobryk » Wed Mar 16, 2016 10:44 am

odklizec wrote:Hi,

Could you please post a Ranorex snapshot taken both in normal and admin mode? Especially the one taken in admin mode could be very helpful as it could tell us more about the technology limitation warning you are getting.
Unfortunately I can't send Ranorex Snapshot.
Technology limitation warning is this:
Limitation.jpg
Limitation.jpg (22.65 KiB) Viewed 750 times

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Support Team
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Re: Ranorex can't inspect ListItems in List

Post by Support Team » Wed Mar 16, 2016 4:09 pm

Hi ybobryk,

It depends on which security permissions your AUT is running with. In general, Ranorex and the automated application have to be started with the same security rights for the object recognition.

Please read our General Troubleshooting guide. Some possible solutions are listed there.

Regards,
Bernhard
.
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ybobryk
Posts: 4
Joined: Tue Mar 15, 2016 11:08 am

Re: Ranorex can't inspect ListItems in List

Post by ybobryk » Wed Mar 23, 2016 12:00 pm

This case helped me, I change setting to true:
setting.jpg
setting.jpg (88.34 KiB) Viewed 710 times