Ranorex can't inspect ListItems in List

[ybobryk]

When I run my application As Administrator Ranorex see List and all the ListItems in it, but when I run application in normal mode Ranorex inspects List but no ListItems in it.

In Normal mode

1.jpg (7.11 KiB) Viewed 1149 times

As Administrator Mode

2.jpg (5.36 KiB) Viewed 1149 times

While Windows Inspect.exe see ListItems in both cases. By the way in As Administrator Mode I Have Ranorex Technology Limitation PopUp. Can someone explain why this happens and how to fix it in normal mode? Thanks.

[odklizec]

Hi,

Could you please post a Ranorex snapshot taken both in normal and admin mode? Especially the one taken in admin mode could be very helpful as it could tell us more about the technology limitation warning you are getting.

[ybobryk]

Hi,

Could you please post a Ranorex snapshot taken both in normal and admin mode? Especially the one taken in admin mode could be very helpful as it could tell us more about the technology limitation warning you are getting.

Unfortunately I can't send Ranorex Snapshot.
Technology limitation warning is this:

Limitation.jpg (22.65 KiB) Viewed 1126 times

[Support Team]

Hi ybobryk,

It depends on which security permissions your AUT is running with. In general, Ranorex and the automated application have to be started with the same security rights for the object recognition.

Please read our General Troubleshooting guide. Some possible solutions are listed there.

Regards,
Bernhard

[ybobryk]

This case helped me, I change setting to true:

setting.jpg (88.34 KiB) Viewed 1086 times