Ranorex chrome recognition lost suddenly

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rastek
Posts: 157
Joined: Wed Aug 06, 2014 12:00 pm

Ranorex chrome recognition lost suddenly

Post by rastek » Mon Apr 17, 2017 11:25 am

Hi,
I posted this problem a year before and unfortunately it is still seen.
Suddenly Ranorex chrome recognition lost totally (recognizes all page only), unistall extension reinstall does not help, pc restart is needed.

Ranorex version 5.4.5 You will say upgrade it but I have few pc I am get tired of updating browsers etc. so then Why suddenly recognition get lost is there an answer for that ?

http://www.ranorex.com/forum/my-chrome- ... t6693.html

jma
Posts: 111
Joined: Fri Jul 03, 2015 9:18 am

Re: Ranorex chrome recognition lost suddenly

Post by jma » Tue Apr 18, 2017 9:02 am

Hi rastek,

I didn't experience such an issue until now. As you've already mentioned, the first troubleshooting step would be updating to the latest version of Ranorex Studio (7.0). This will be helpful to narrow down the cause of the issue. Please update Ranorex and Chrome to the latest version and check if you still experience the issue.