Ranorex does not recognize touch button

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prabha
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Joined: Wed Aug 17, 2016 3:48 pm

Ranorex does not recognize touch button

Post by prabha » Wed Aug 17, 2016 3:50 pm

Ranorex does not recognize one particular 'save' button on my Android device. This happens only on this particular save button which is overloaded (The save button is in a form which is on top of two other forms). Can you please assist me with this issue or provide me with some pointers for the same?

Thanks

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Support Team
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Re: Ranorex does not recognize touch button

Post by Support Team » Fri Aug 19, 2016 9:35 am

Hi Prabha,

In order to analyze your problem in more detail, I'd need more information about the application and about your current Ranorex installation.
Therefore I'd like to ask you if you could upload a Ranorex Snapshot of your application under test and if possible a non-instrumented version of your application.

Thank you in advance.

Regards,
Markus (S)
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