Ranorex is not getting invoked in windows 8

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avi6666
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Joined: Tue Apr 17, 2018 12:40 pm

Ranorex is not getting invoked in windows 8

Post by avi6666 » Tue Apr 17, 2018 12:48 pm

Ranorex is not getting invoked in windows 8.1 enterprise after installation
everything is installed properly and after installation when i try to open it , nothing happeens
i tried clicking ranorex studio and nothing happens
when i click ranorex instrution wizard.
error is displayed.
attached screenshot for the error .

Note: machine is newly formatted one.

can anyone help me with this ??
Attachments
Untitled11.png
ranorex instrution wizard.
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krstcs
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Location: Austin, Texas, USA

Re: Ranorex is not getting invoked in windows 8

Post by krstcs » Tue Apr 17, 2018 8:56 pm

Please try a clean reinstall of Ranorex as suggested by the error message.

1. Uninstall Ranorex.
2. Reboot.
3. Download and install Ranorex-8.1.1.exe.
Shortcuts usually aren't...

avi6666
Posts: 9
Joined: Tue Apr 17, 2018 12:40 pm

Re: Ranorex is not getting invoked in windows 8

Post by avi6666 » Wed Apr 18, 2018 5:45 am

Thanks for the suggestion.
I will try this ...

Just to add more info, this happening only with Ranorex 8, 8.1
im perfectly able to install n invoke ranorex 6

avi6666
Posts: 9
Joined: Tue Apr 17, 2018 12:40 pm

Re: Ranorex is not getting invoked in windows 8

Post by avi6666 » Wed Apr 18, 2018 6:42 am

I tried as you suggested ... no luck
can you help me out.

this is something i got from event logs when i click on ranorexspy from start menu

Faulting application name: Ranorex.Spy.exe, version: 8.1.1.0, time stamp: 0x5acce7d3
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16384, time stamp: 0x52158f2d
Exception code: 0xe0434352
Fault offset: 0x00013d67
Faulting process id: 0x404
Faulting application start time: 0x01d3d6d65558123d
Faulting application path: C:\Program Files (x86)\Ranorex 8.1\Bin\Ranorex.Spy.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 93ebdcfb-42c9-11e8-8252-64006a6bb2c0
Faulting package full name:
Faulting package-relative application ID:

Application: Ranorex.Spy.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.Reflection.RuntimePropertyInfo.SetValue(System.Object, System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.Reflection.RuntimePropertyInfo.SetValue(System.Object, System.Object, System.Object[])
at Ranorex.Tools.Program.Main()

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odklizec
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Re: Ranorex is not getting invoked in windows 8

Post by odklizec » Wed Apr 18, 2018 7:59 am

Hi,

Are you sure you have installed .Net framework 4.5.2 or higher? It's required for Ranorex 8.x. You can identify .Net version via this blog post instructions...
https://blogs.msdn.microsoft.com/rodney ... -or-4-5-2/
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

avi6666
Posts: 9
Joined: Tue Apr 17, 2018 12:40 pm

Re: Ranorex is not getting invoked in windows 8

Post by avi6666 » Thu Apr 19, 2018 12:43 pm

Tried Everything but didt work.
Shall i format the machine and try ??

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odklizec
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Re: Ranorex is not getting invoked in windows 8

Post by odklizec » Thu Apr 19, 2018 12:46 pm

Well, formatting is somewhat radical solution ;) Have you tried to install Ranorex on another machine? If it works anywhere else, then there is definitely something wrong with your machine. I would personally ask Ranorex support for help.
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

avi6666
Posts: 9
Joined: Tue Apr 17, 2018 12:40 pm

Re: Ranorex is not getting invoked in windows 8

Post by avi6666 » Thu Apr 19, 2018 12:59 pm

It was working earlier in the same machine.
But OS has been crashed so we had formatted the machine and now when we are trying to install
we are getting this problem

OS config:
Windows 8.1 enterprise

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odklizec
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Re: Ranorex is not getting invoked in windows 8

Post by odklizec » Thu Apr 19, 2018 1:08 pm

So there is most probably something wrong at the OS level or some libs are still missing? Are you sure there are installed all available service packs?
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration