Ranorex is stopped working with system error expection

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Pallavi
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Ranorex is stopped working with system error expection

Post by Pallavi » Thu Apr 12, 2012 10:23 am

Hi Support team,

I am working on Ranorex 3.1 version.When I am trying to open my Ranorex solution file Ranorex is stopped working with Error Ranorexstudio.exe system error.

Please provide me the solution ASAP.
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Pallavi

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Re: Ranorex is stopped working with system error expection

Post by Support Team » Thu Apr 12, 2012 11:38 am

Hi,

Which bit width has your operation system? Does this only occur is you start Ranorex Studio or even if you start the Spy? Would it be possible to upgrade to the latest version of Ranorex? Ranorex 3.2.3

Regards,
Peter
Ranorex Team
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Pallavi
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Location: Gurgaon Haryana India
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Re: Ranorex is stopped working with system error expection

Post by Pallavi » Thu Apr 12, 2012 12:31 pm

Thanks for reply..

I am using 64 bit OS and issue occurred when I open the any solutions.
I want to continue the work with 3.1 version of Ranorex.
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Pallavi

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Re: Ranorex is stopped working with system error expection

Post by Support Team » Thu Apr 12, 2012 12:32 pm

And if you start the standalone spy the bitbrigde crashes too?

Regards,
Peter
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Pallavi
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Re: Ranorex is stopped working with system error expection

Post by Pallavi » Thu Apr 12, 2012 1:42 pm

Yes in both conditions Ranorex got crashed.

Pallavi
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Re: Ranorex is stopped working with system error expection

Post by Pallavi » Fri Apr 13, 2012 11:59 am

Hi Support,

Can you please provide us a remote session for the same issue. This is needed urgently.

Thanking you in anticipation.
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Pallavi

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Re: Ranorex is stopped working with system error expection

Post by Support Team » Fri Apr 13, 2012 12:49 pm

Did this problem occur "suddenly"? I.e. did you change anything on the system that could cause the problem to start?

Please, try to reinstall Ranorex and make sure that you use the latest Ranorex 3.1 version, i.e. 3.1.3!

Regards,
Alex
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