Ranorex Licence Manager - Remove Host

Ask general questions here.
Posts: 34
Joined: Thu May 31, 2012 4:48 pm
Location: London

Ranorex Licence Manager - Remove Host

Post by benny28 » Tue Aug 02, 2016 3:26 pm


As the admin of our Ranorex Licence Server (v5.4.4) there are times when I need to take a floating licence back from a user and reallocate it to a test agent.

In the Licence Manager I can see under 'Clients' who the Host / User are, but I don't see any option to temporarily remove them.

Does this option exist?

User avatar
Ranorex Guru
Ranorex Guru
Posts: 6553
Joined: Mon Aug 13, 2012 9:54 am
Location: Zilina, Slovakia

Re: Ranorex Licence Manager - Remove Host

Post by odklizec » Tue Aug 02, 2016 3:32 pm


I'm afraid, there is no way to release a locked/used license. I know this for sure, because I've looked for something similar ;)
Pavel Kudrys
Ranorex explorer at Descartes Systems

Please add these details to your questions:
  • Ranorex Snapshot. Learn how to create one >here<
  • Ranorex xPath of problematic element(s)
  • Ranorex version
  • OS version
  • HW configuration

Certified Professional
Certified Professional
Posts: 26
Joined: Thu May 14, 2015 3:57 pm

Re: Ranorex Licence Manager - Remove Host

Post by afleitas » Tue Aug 02, 2016 3:37 pm

Hello Benny28,

Unfortunately, there is not a way to remove a license from a user. However, you could(not recommended) bounce the users internet connection, which would lock the license for a lock period, then it would become available.

I suggest contacting [email protected] for further assistance.
Normal people... believe that if it ain't broke, don't fix it. Engineers believe that if it ain't broke, it doesn't have enough features yet.
-Scott Adams :)