Ranorex Licence Manager - Remove Host

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benny28
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Ranorex Licence Manager - Remove Host

Post by benny28 » Tue Aug 02, 2016 3:26 pm

Hi,

As the admin of our Ranorex Licence Server (v5.4.4) there are times when I need to take a floating licence back from a user and reallocate it to a test agent.

In the Licence Manager I can see under 'Clients' who the Host / User are, but I don't see any option to temporarily remove them.

Does this option exist?

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odklizec
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Re: Ranorex Licence Manager - Remove Host

Post by odklizec » Tue Aug 02, 2016 3:32 pm

Hi,

I'm afraid, there is no way to release a locked/used license. I know this for sure, because I've looked for something similar ;)
Pavel Kudrys
Ranorex explorer at Descartes Systems

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afleitas
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Re: Ranorex Licence Manager - Remove Host

Post by afleitas » Tue Aug 02, 2016 3:37 pm

Hello Benny28,

Unfortunately, there is not a way to remove a license from a user. However, you could(not recommended) bounce the users internet connection, which would lock the license for a lock period, then it would become available.

I suggest contacting [email protected] for further assistance.
Normal people... believe that if it ain't broke, don't fix it. Engineers believe that if it ain't broke, it doesn't have enough features yet.
-Scott Adams :)