Ranorex License Server 6.0.2 License Error

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mcs
Posts: 29
Joined: Mon Aug 11, 2014 5:00 pm
Location: Portsmouth, NH

Ranorex License Server 6.0.2 License Error

Post by mcs » Tue Aug 16, 2016 6:30 pm

After upgrading to Ranorex License Server Version 6.0.2, both my Floating Premium and Runtime licenses do not load or install. Verified that they work correctly in version 6.0.0. Error is "...The type initializer for 'Ranorex.Core.License.LicenseHelper' threw an exception."
Screenshot attached.

When upgrading from version 5.4.6 to 6.0.0, licenses are retained and do not need to be re-entered; when upgrading to 6.0.2, licenses do not appear in the initial configuration window as with 6.0.0 and can not be installed due to exception.

Thanks,
Mike
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Ranorex License Manager Error
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mcockburn
Posts: 8
Joined: Tue Nov 08, 2011 3:52 pm
Location: Newcastle Upon Tyne, UK

Re: Ranorex License Server 6.0.2 License Error

Post by mcockburn » Wed Aug 17, 2016 1:07 pm

I have tried to upgrade my Licence Server today and have exactly the same issue as described by mcs. I have reverted back to v6.0.1 and the licence details reappeared straight away in the Licence Manager. I have never had to re-enter licence details for a version upgrade.

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Support Team
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Location: Graz, Austria

Re: Ranorex License Server 6.0.2 License Error

Post by Support Team » Thu Aug 18, 2016 8:42 am

Hi Everyone,

I'm afraid there is an issue with the Ranorex License Manager 6.0.2. This bug will likely be fixed in Ranorex 6.1.0. Unfortunately, I can't give you more detailed information about when this version will be released.

As a workaround, I would suggest downgrading to the Ranorex License Manager 6.0.1 in the meantime.

Thank you for your understanding.

Sincerely,
Johannes
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mcockburn
Posts: 8
Joined: Tue Nov 08, 2011 3:52 pm
Location: Newcastle Upon Tyne, UK

Re: Ranorex License Server 6.0.2 License Error

Post by mcockburn » Thu Sep 01, 2016 3:55 pm

I have upgraded our Licence Server today to v6.1.0 and can confirm the issue I was having is now resolved.

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Re: Ranorex License Server 6.0.2 License Error

Post by Support Team » Fri Sep 02, 2016 8:39 am

Hi mcockburn,

Thank you for confirming the bug fix.

Sincerely,
Robert
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