Ranorex not working in Chrome

Ranorex Spy, Recorder, and Studio.
Shruti
Posts: 25
Joined: Thu Sep 06, 2012 9:13 am

Ranorex not working in Chrome

Post by Shruti » Mon Sep 02, 2013 1:17 pm

Hello All,

I have ranorex latest verson installed on my machine (v 4.1)
I noticed recently hat the tool is not recognizing controls in Chrome browser.
May be because of the updates in Chrome browser(Version 29.0.1547.62 m).
Plz confirm when will the upadated version of Ranorex be avaiable so that I can recorrd and execute my scripts in Chrome



Regards,
Shruti

yoad
Posts: 39
Joined: Sun May 26, 2013 9:08 am

Re: Ranorex not working in Chrome

Post by yoad » Mon Sep 02, 2013 3:04 pm

Hello,
do you check extension in your chrome ?
if extension in version 4.1?

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Ranorex not working in Chrome

Post by krstcs » Tue Sep 03, 2013 1:40 pm

I would recommend that you turn OFF automatic updates of browsers for the systems you are using Ranorex on, and only update the browser once Ranorex is updated to support the new version.

Ranorex does not have the ability to update their code at the same time as the browser makers and must wait on the release, in most cases, before they can even begin to make changes to support the new browser version.

Also, as Yoad suggested, check your browser add-in/extension and make sure it is version 4.1, and that it is ENABLED.
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