Ranorex Plugin stopping Chrome process from ending

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jackson.delahunt
Posts: 19
Joined: Wed Sep 18, 2013 9:01 am

Ranorex Plugin stopping Chrome process from ending

Post by jackson.delahunt » Wed Oct 16, 2013 1:48 am

Hi,

I just experienced an interesting issue with Ranorex. My CPU usage was sitting at 17% constantly, so I checked task manager to find the offending process, and it was Chrome, using all 17%. I closed Chrome using File > Exit, and it closed without error. My CPU didn't drop, so I checked again, and the Chrome process was still running. This was 60 seconds after closing chrome. It was still consuming 1.4 GB of memory too. I decided to kill the process, and immediately as I did, a bubble popped up in the bottom right saying "Ranorex service has crashed" or something to that effect. It seems that there may be some issues with the Ranorex Chrome plug in, as well as possible memory leaks.

Just a heads up.

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Ranorex Plugin stopping Chrome process from ending

Post by krstcs » Wed Oct 16, 2013 1:51 pm

Chrome will continue running in the background if you have certain types of backgound apps (or extensions) installed. This is not a Ranorex issue, but a Chrome one.

If you don't want Chrome to run in the background, right-click the Chrome icon in the notification panel and de-select "Let Google Chrome run in the background" or got to Settings in Chrome, click the "Advanced Settings" link, then scroll to the bottom of the page and deselect "Continue running background apps when Google Chrome is closed".
Shortcuts usually aren't...

jackson.delahunt
Posts: 19
Joined: Wed Sep 18, 2013 9:01 am

Re: Ranorex Plugin stopping Chrome process from ending

Post by jackson.delahunt » Mon Oct 21, 2013 6:32 am

Thanks for that handy information! It's such an esoteric area of the settings. How did you discover this?

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Ranorex Plugin stopping Chrome process from ending

Post by krstcs » Tue Oct 22, 2013 2:53 pm

Just playing around with it. :D

I don't like things running on the notification panel unless I know what they are and why they are there (years of information security work...), so when Chrome's little icon popped up when I installed Ranorex's addon, it got me curious.
Shortcuts usually aren't...