Ranorex Reports incorrect Mouse Click Behaviour

Technology specific object identification, supported applications, web technologies, and 3rd party controls.
zshadow
Posts: 28
Joined: Sat Aug 30, 2014 5:17 pm

Ranorex Reports incorrect Mouse Click Behaviour

Post by zshadow » Thu Apr 30, 2015 7:33 pm

Hi,

I have a problem where when I run a test ranorex report says it has successfully clicked a button. However in reality it hasn't clicked the button as I am still on the same screen, whereas if the button was clicked I would have moved to another page. Does anyone know what may cause this and how to get around this issue please.

Thanks

krstcs
Ranorex Guru
Posts: 2683
Joined: Tue Feb 07, 2012 4:14 pm
Location: Austin, Texas, USA

Re: Ranorex Reports incorrect Mouse Click Behaviour

Post by krstcs » Thu Apr 30, 2015 7:45 pm

As has been stated before, please include the following information when raising issues on these forums:

Ranorex version
Windows version
Technology of System Under Test (SUT) (i.e., HTML, Java, Flash/Flex, WPF, etc.)
The XPath being used, if applicable
A Ranorex Snapshot of the item in question
Any error messages (full message please) that are displayed

Without these pieces of information it is hard to know what you are dealing with and how to help.

In this case it could be timing. It could be that the object changes during the test and now your path is wrong, etc.
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