Ranorex snapshot doesnt work for big table page

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fimo420
Posts: 55
Joined: Wed Jun 20, 2012 9:49 am

Ranorex snapshot doesnt work for big table page

Post by fimo420 » Thu Oct 24, 2013 8:07 am

Hi

The support team wanted me to provide a snapshot file for one of the problem i'm having with ranorex.
http://www.ranorex.com/forum/table-is-n ... t5317.html
But i cannot make a snapshot file of this specific page.

my application:
Microsoft SQL Server Report Manager
Inside we have xml based reporting with lots of tables

First i thought that i just have to wait, but waited over 30mins and the ranorex spy still doesnt respond.
I've tried to create the snapshot from ranorex studio and from spy tool alone, doesnt work.
I've restared the machine, reinstalled ranorex still no luck!

Snapshot of other web pages works fine except this one.

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Re: Ranorex snapshot doesnt work for big table page

Post by Support Team » Wed Oct 30, 2013 4:34 pm

Hi,

May I ask you to answer the following questions?
Of which element have you tried to create the snapshot?
Are you able to make a snapshot of another element inside your report manager?
Have you tried it with the standalone Spy or with the Studio one?
You are using 4.1.1, right?

Thanks,
Markus
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