Ranorex Spy (2.2 trial version) is not able to spy Windows 7

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trupti
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Joined: Fri Mar 12, 2010 1:00 pm

Ranorex Spy (2.2 trial version) is not able to spy Windows 7

Post by trupti » Fri Mar 12, 2010 1:25 pm

Hi,
Ranorex spy(2.2 trial version) is not able to spy the controls(Tree item controls) of the application(certmgr.msc) run on windows 7 , whereas it can spy the same controls on window xp.Please find the attached files which shows the controls identified on windows Xp and controls not identified in windows 7.

Steps to reproduce
1)Run certmgr.msc on windows 7 m/c
2)run ranorex spy 2.2
3)Click on track of ranarex spy and bring the mouse to the left side tree of certificate manager form.

Observation:
ranorex spy is not able to identify the tree item objects like "personal"

But same ranorex spy is able to identify the controls of certificate manager on windows xp system.
Can you please tell me what exactly the problem with windows 7 and how to resolve this problem to identify the controls like tree items.

Thanks.... Trupti
Last edited by trupti on Wed Mar 17, 2010 6:55 am, edited 1 time in total.

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Re: Ranorex Spy (2.2 trial version) is not able to spy Windows 7

Post by Support Team » Fri Mar 12, 2010 1:35 pm

Hi Trupti,

please take a look to following posting
http://www.ranorex.com/forum/problem-of ... t1255.html

Regards,
Peter
Ranorex Support Team
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trupti
Posts: 2
Joined: Fri Mar 12, 2010 1:00 pm

Re: Ranorex Spy (2.2 trial version) is not able to spy Windows 7

Post by trupti » Sun Mar 14, 2010 6:17 am

Hi Peter(Ranorex Support team),
Thanks a lot... I tried by running Ranorex(2.2) as administrator.. now its working in identifying contols in windows 7 ... Thanks again for your quick support... Trupti...