Ranorex Spy + Silverlight

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puntapret
Posts: 34
Joined: Fri Sep 14, 2012 11:05 am

Ranorex Spy + Silverlight

Post by puntapret » Fri Sep 14, 2012 1:04 pm

Hello,

I'm new to Ranorex, and i'm in a learning curve with the tools.

I'm on
Windows XP Pro French SP 3
Silverlight 5
Ranorex Studio version 3.0.0.11639

What i did :
1. Open a browser, go to our Silverlight 5 application, windowsless is false (by default)
2. Open Ranorex Spy , and click on Button Track
3. Automatically Ranorex Spy got minimized and i clicked what i want to track (in my case, i clicked the whole page)
4. Ranorex Spy got automatically opens and i got the screenshot of what i clicked.

But weirdly, the Ranorex Spy (though get minimized), are always capture in my screenshot.
And other thing that is weird, sometimes the screenshot in my repositories are not quite the same when i choose it from my recording item.

Any ideas how can this happened ?

Thanks in advance

What is weird, the screenshot that i got

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Re: Ranorex Spy + Silverlight

Post by Support Team » Fri Sep 14, 2012 3:56 pm

Hello,

As Ranorex 3.0.0 is quite an old version I would suggest updating at least to the last bug fix version of Ranorex 3.0, which is Ranorex 3.0.5.
Here is the link to the download page: Download Page.
Can you still see the issue with the new version?

Regards,
Markus
Ranorex Support Team
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puntapret
Posts: 34
Joined: Fri Sep 14, 2012 11:05 am

Re: Ranorex Spy + Silverlight

Post by puntapret » Wed Sep 19, 2012 4:05 pm

Thanks Markus,

Indeed, it's working much better now.

I think i must ask my chief to renew our subscription, since our are already expired on 03/2011.

Best

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Re: Ranorex Spy + Silverlight

Post by Support Team » Thu Sep 20, 2012 12:16 pm

You're welcome!

Our sales team would be happy to provide you with a quote for upgrading your current licenses to the latest Ranorex version. If you have additional questions about the pricing do not hesitate to contact [email protected] directly.

Regards,
Markus
Ranorex Support Team
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